Location: Mexico 

Work modality: Remote

Who are they?

• A fast-growing clean technology company developing energy and AI infrastructure for hyperscale data centers and mission-critical facilities.
• They design and operate advanced power systems supported by proprietary technology and software, helping solve complex energy resilience challenges.
• Their projects span large-scale energy infrastructure and data center environments, with several gigawatts of capacity currently under development and construction.
• They operate in a dynamic, technology-driven environment where software, energy infrastructure, and operational excellence come together to support global growth.

What will you do?

• Gather and document business and system requirements, working directly with stakeholders and end users.
• Analyze business processes to identify gaps, inefficiencies, and opportunities for improvement.
• Design and execute manual functional, regression, integration, and interface testing across ERP modules such as Finance, HR, Inventory, and Procurement.
• Validate integrations between ERP platforms and third-party systems, ensuring accurate data mapping, transformation, and synchronization.
• Plan, coordinate, and execute User Acceptance Testing (UAT) with business users, including test scripts, results, defect documentation, and final sign-off.
• Identify, document, and track defects through resolution using tools such as JIRA, ServiceNow, or Azure DevOps.
• Validate data accuracy and integrity during ERP migrations, upgrades, patches, and system transitions.
• Serve as a liaison between business users, technical teams, and ERP vendors to clarify requirements and resolve functional or technical issues.
• Provide Service Desk support, triaging and resolving tickets related to ERP systems and general IT issues.
• Support basic system administration activities, including user access, permissions, configuration checks, and system health monitoring.
• Train end users on new ERP functionality and processes and ensure unresolved issues are properly escalated and tracked through closure.

What are they looking for?

• Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Strong experience in manual QA testing, including functional, regression, integration, and interface testing within ERP or enterprise application environments.
• Hands-on experience gathering business requirements and translating them into test cases, test scripts, and validation scenarios.
• Experience planning and coordinating UAT with business stakeholders and end users.
• Strong understanding of business processes and ability to identify functional gaps and improvement opportunities.
• Experience with defect and ticket management tools such as JIRA, ServiceNow, Azure DevOps, Zendesk, or similar.
• Experience supporting Service Desk/helpdesk environments and troubleshooting ERP or business application issues.
• Working knowledge of basic system administration, including user accounts, permissions, configuration validation, and troubleshooting.
• Strong documentation skills for requirements, test cases, test results, defects, and process maps.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with both technical and non-technical teams.

Why join them?

• Work at the intersection of technology, enterprise systems, clean energy, and next-generation AI infrastructure.
• Take an active role in improving the reliability and scalability of ERP systems and critical business applications supporting a rapidly growing organization.
• Collaborate with cross-functional and international teams while gaining exposure to different areas of the business.
• Competitive salary + annual performance bonus eligibility.
• 30-day Christmas bonus (Aguinaldo).
• Major medical expenses and life insurance.
• Paid time off and holidays according to local policy.
• Professional development and growth opportunities within a dynamic, international, and mission-driven team.